Returns & Exchanges

Due to the perishable nature of our cold-pressed juices and fresh food, we are unable to accept physical returns once a delivery has been completed. If you are unsatisfied with your order or received incorrect items, please contact our support team within 24 hours for a resolution.

1

Inspect Your Order

Thoroughly check your juice bottles and food containers upon arrival to ensure everything is sealed and matches your order confirmation.

2

Document Issues

If there is damage or a quality concern, take clear photos of the product labels and the specific issue to help us expedite your request.

3

Contact Support

Email our customer care team at support@juicepress.com with your order number and any supporting photos within 24 hours of delivery.

4

Receive Resolution

Our team will review your claim and provide a credit to your account or a refund to your original payment method for any verified discrepancies.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing